CHEE SIANG · WEBSITE SUPPORT
Website Maintenance in Malaysia
Monthly website care for small businesses.
I provide website maintenance for Malaysian businesses that need routine checks and small content updates. Keep your business information current and check that important links and enquiry forms work. Your website does not have to be built by me: I review the platform, access and site condition before confirming whether the monthly plan is suitable.
Based in Penang · Remote support across Malaysia
Websites built by other providers are welcome
Your website does not have to be built by me. Send the link and platform, if known. I will review the site’s condition, available access and platform limits before confirming whether I can take it on. Existing faults and any initial repairs are quoted separately.
What does monthly website maintenance include?
What is included
- One monthly check of key pages, mobile layout, main links, WhatsApp links and the enquiry form.
- Applicable basic system and plugin updates, with a usable backup confirmed before updating. Availability depends on the platform.
- One batch of small content changes per month, up to 30 minutes in total: supplied text, a photo, contact details, prices or opening hours.
- Minor fixes to existing features within the agreed monthly allowance. Larger repairs are quoted first.
- A simple monthly traffic and enquiry summary, where suitable tracking is already installed.
- WhatsApp support, with an initial response within 1–2 working days. Resolution time depends on the issue.
What is not included
- Domain, hosting, paid plugins and platform subscriptions.
- New pages, new features, major layout changes or bulk product uploads.
- Ongoing SEO, article writing, advertising or social media management.
- Malware cleanup, disaster recovery or round-the-clock emergency support.
Unused monthly work does not roll over. Extra work is quoted before it starts. Website care is not a monthly SEO or ranking service. Existing customer agreements continue to follow their agreed terms.
How to get started
- 1. Send the website linkTell me the platform, if known, what needs regular updating and any problems you have noticed. For an initial enquiry, do not send passwords.
- 2. Review and agreeI review the site’s condition and access needs, then confirm suitability, the scope, any initial repair costs, billing and the start date.
- 3. Ongoing monthly careMonthly checks and applicable updates follow the agreed scope. Send each month’s small content changes as one consolidated batch. Extra work is quoted before starting.
Frequently asked questions
Can I use this service if someone else built my website?
Yes, subject to an initial review. Send the link and platform, if known. I will check access, compatibility and the current condition before confirming whether the RM99 plan is suitable. Existing faults are not automatically included in the monthly fee.
Which website platforms can you look after?
I can review websites on platforms such as WordPress, Wix and EasyStore. The actual work depends on the platform, plan, theme and available access. Not every website or issue can be supported under this package.
What counts as one small monthly update?
One consolidated batch of supplied-content changes taking up to 30 minutes in total, such as replacing text, a photo, prices, opening hours or contact details. It does not include a new section design, a new page, new features or bulk product uploads. Unused time does not roll over.
Are hosting, domain renewals and paid subscriptions included?
No. Those are paid separately and remain your responsibility to renew. If a paid tool or platform upgrade is needed, the cost is confirmed before proceeding.
Do I need monthly maintenance or a one-off website update?
If you only need a few specific changes, a one-off website update may be more suitable. Monthly care is for routine checks and small changes over time. Send the website link and what you need, and I will confirm the scope before you choose.
Is this ongoing SEO or 24-hour support?
No. The plan covers routine checks, applicable updates and limited minor work. It does not include monthly ranking campaigns, malware cleanup or round-the-clock emergency response. I will initially reply within 1–2 working days; resolution time depends on the issue.
Is the service compulsory, and what is the minimum term?
It is optional and can be requested independently of a new website build. If selected, the minimum term is 12 months at RM99/month, RM1,188 in total. Billing, start date, scope and applicable taxes are confirmed before you subscribe. Existing customer agreements continue to follow their agreed terms.
Send your website. Let’s see how I can help.
You do not need to order a new website. Share the link and the help you need; I will review the platform before confirming the care arrangement.