CHEE SIANG · YOUR BUSINESS ON GOOGLE SEARCH & MAPS
Google Business Profile Setup & Optimisation
Clear service details, current photos and an easier way to contact you.
When people find your business on Google Search or Maps, can they understand what you do, when you open and how to reach you? I’m Chee Siang, based in Penang and working remotely with Malaysian businesses to set up, organise and maintain their Google Business Profiles, formerly known as Google My Business.
One business, one location · Eligibility checked first · Monthly care is optional
Check eligibility before creating a profile.
A shopfront or in-person services
Examples include salons, head spas and retail shops, or businesses that visit customers to carry out repairs or renovation work. Google’s eligibility and profile rules still apply; company registration alone does not establish eligibility.
Existing profiles are welcome
Incorrect hours, incomplete descriptions, old photos or unclear contact links can be reviewed. Online-only businesses without in-person customer contact generally do not qualify for a Business Profile.
Share your business name, how you serve customers, your location and an existing Google Maps link, if available. I will review what is suitable before work starts.
Two services. Choose the support you need.
One-off setup or cleanup
RM488 / one-offFor a business without a profile, or one with incomplete information.
- Check for an existing profile to avoid duplicates; help create or claim the appropriate listing.
- Prepare the information needed for verification and guide the owner through the process.
- Organise categories, the business description, hours, phone number, address or service area.
- Set website and applicable contact or booking links.
- Add or tidy up to 10 service or product entries, subject to the features available to the business.
- Upload up to 10 client-supplied photos, with basic cropping and compression.
- Provide one review link, a QR code and a message inviting genuine feedback.
- Provide simple management instructions. Written drafts include two rounds of minor revisions.
On-site photography, a new logo, ongoing posts, website changes, full SEO, suspension appeals and complex ownership disputes are not included. Verification, rankings and enquiry volumes are not guaranteed.
Monthly profile care · optional
RM288 / monthFor an already complete profile that needs regular checks and updates.
- Two checks per month for hours, contact details and profile changes. Proposed edits are confirmed with the business.
- Two updates or offers per month, including short copy and a basic layout using existing photos. One minor revision round per post; published after approval.
- Upload up to 10 client-supplied photos per month.
- Reply to up to 10 reviews per month with the business’s authorisation. Complaint responses are approved first.
- One consolidated batch of minor information updates per month, such as holiday hours, a phone number or existing service details.
- One simple monthly report covering available views, website clicks, call-button clicks and suggested next steps.
Daily monitoring, immediate customer support, new ad graphic design, photography, video, ad management, website SEO, suspension appeals and multiple locations are excluded. Review replies follow the scheduled checks, not a real-time response service.
Google Business Profile itself is free.These fees pay for my setup, cleanup and management work. They do not buy placement on Google and do not include Google Ads campaigns.
What do you pay in the first month?
- Setup followed by monthly care
- RM488 + RM288 = RM776 in month one, then RM288 per month. Both charges apply only when both services are agreed.
- Your profile is already complete
- After review, you can start monthly care at RM288 without a compulsory RM488 setup or cleanup fee.
- One-off work only
- Pay RM488 for the agreed setup or cleanup. You do not need to subscribe to monthly care; it is not added automatically.
One business, one location and one language.Standard content is in Chinese or English. Bilingual work, additional locations and extra tasks are quoted separately.
Monthly care is prepaid month by month with no annual commitment. You can stop before the next billing period. Final scope, fees and applicable taxes are confirmed before work starts. Any paid third-party tool is disclosed and approved before use.
How we get started
- 1. Share your business details and current listingTell me how you serve customers, your shop location or service area, and the problem you want to resolve.
- 2. Review eligibility, the profile and accessConfirm what can be done, the service you need, its scope and price. You retain profile ownership and grant the required manager access. I do not ask for your Google password or verification codes.
- 3. Approve the information and complete verificationYou supply genuine details and photos and approve the wording before changes are made. If Google requests a verification video or supporting evidence, the owner completes the required steps. Google controls review times.
- 4. Receive the handover or continue with monthly careOne-off work ends with the agreed setup or cleanup and an explanation of the current verification status. Monthly care follows the defined updates and reporting schedule. My management access is removed when the service ends; you keep control of the profile.
Frequently asked questions
Can you guarantee first place or a top-three Maps position?
No. Organising a profile does not buy rankings or guarantee a number of enquiries or sales. Local results depend on factors including relevance, the searcher’s location and how well known the business is.
Do I need a physical shop?
Not always. Businesses that visit customers in person may qualify, with the appropriate service-area and address settings. Online-only businesses without in-person services generally do not qualify. Eligibility is checked first; a false address is not an acceptable workaround.
Can you guarantee verification or a launch date?
No. I prepare the information and guide the process, but Google determines the verification method, decision and timing. The owner must provide the genuine evidence or video requested. Suspension recovery and repeated appeals are outside the standard packages.
Will you buy positive reviews or remove negative ones?
No. I do not buy or fabricate reviews, offer rewards for positive feedback, or promise to remove legitimate negative reviews. The review link and QR code invite honest feedback from real customers. Suspected policy violations can be assessed separately for reporting, without a removal guarantee.
Do the report’s clicks count as real enquiries?
Not necessarily. A call-button click does not mean a connected call, and a website click does not mean a submitted enquiry. Reports distinguish available platform data from enquiries the business actually receives. Features and metrics vary between profiles.
Can you reuse my photos or Facebook content?
Yes, if you have the rights to use it and it is accurate, appropriate for your business category and compliant with platform rules. Monthly care includes basic layouts using existing photos, not new ad graphic design or photography. Both monthly updates require approval before publication.
Does this include website SEO or Google Ads?
No. This service focuses on your Google Business Profile. Website content, technical SEO, external links and Google Ads accounts or campaigns are not included. An advertising account is not linked automatically.
Share your business details. Let’s see what needs attention.
No profile yet? Start with your business name, how you serve customers and your location. If you already have a listing, include its Google Maps link. I will review it before recommending one-off work or optional monthly care.
Related services
Chee Siang is an independent service provider, not Google. You can manage your profile yourself at no charge or choose paid help. Google’s guide to working with third parties ↗